FREQUENTLY ASKED QUESTIONS
HOW LONG WILL MY ORDER TAKE TO ARRIVE?
Orders take about 3-5 working days to dispatch. We offer standard shipping PAN India and expedited shipping options at an additional cost. Within Delhi-NCR, we offer 2-3 days delivery.
WHAT IF I NEED IT THERE ON A PARTICULAR DAY/ DATE?
No worries! We can express ship your order, to make sure it reaches on your desired date for an additional fee.
WHERE DO YOU SHIP?
We only ship domestically, across India.
WHAT IS THE SIZE OF EACH BOX?
9”x8.5”x4”/ 8”x8”x4””
WHAT’S INSIDE EACH
JADOO MAGIC PACKAGE?
Products selected by you from our Pre Packed , Bazaar and DIY sections, is exactly what you get. Please note there may be slight variation in colour due to screen
resolutions.
DO THE BOXES COME WITH A NOTE?
Yes, you simply provide us with your message and we handle the rest! Your sentiment is handwritten on a notecard and placed within your box when shipped.
DO THE JADOO BOXES EVER CHANGE?
Yes, they do! We’re constantly innovating and updating our product portfolio with new gift boxes as well as refreshing our existing ones with new ingredients!
CAN I CUSTOMIZE A GIFT BOX?
Absolutely. Whether it is is a wedding, baby shower, bachelorette party or a corporate affair, we love finding the right mix of products for your special occasion. For inquiries, please email us at hello@jadoomagic.com
CAN YOU ADD MY LOGO TO MY GIFT BOX OR DO YOU CREATE PRIVATE
LABEL BOXES?
Yes, we can create specially branded gift boxes for your company, special event or organization in multiple quantities. Please feel free to email us with any questions at hello@jadoomagic.com
CAN WE COLLABORATE ON A GIFT BOX?
We would love to hear your thoughts on collaborating. Please email us at hello@jadoomagic.com
WHAT IS YOUR RETURN POLICY?
We take great pride in our curated offerings and quality of products. However, if you are unhappy with your purchase, please refer to our return policy here.
IF I CHANGE MY MIND, CAN I CANCEL MY ORDER?
Orders once placed, cannot be cancelled.
GOT ANOTHER QUESTION?
We'd love to chat. Drop us a line at hello@jadoomagic.com
